All
Banking
Chatbots
Compliance
Customer service
Finance
GPT/LLM
Healthcare
HR
Insurance
IT
Legal
Logistics
Mainframe
Manufacturing
Marketing
Operations
Pharma
Retail
Sales
SCM
Telecom
Network Management
Telecom providers can now use bots for repetitive incidents and events.
Outward Remittance
Enable a native resident customer to transfer money of another currency.
Automated invoice reconciliation
Automate resetting passwords
Automate resetting passwords and enforcing password policies
Limit breach management
Bots can help with faster analysis and more accurate decision making.
Account Portability
Facilitate account transfer from one branch to the other.
Dormancy Activation
Unfreeze an account which was termed dormant due to no transactions.
Social Media Content Generation
Semi-automate social media content with GPT.
Claims Processing with Chatbots
Claims automation with chat bots to submit notice of loss in minutes.
Automate employee HR data management
Automate tasks such as data entry, data validation, and data processing.
Track safety incidents and generate reports on safety performance
Track safety incidents and generate reports on safety performance
Track Social media sentiment
Analyze social media feeds for the sentiment of your products and take initial action.
Online Brokerage Account
Expedite update of the customer’s online brokerage account for shares.
Collect data for payroll processing
Collect and enter time and attendance data for payroll processing
Analytics and reporting
Data capture, cleansing, and pre-population of reports.
Chromatography review
In the pharma chromatography review process, bots can do the heavy lifting.
Monitor cybersecurity threats
Monitor cybersecurity threats by checking vulnerabilities and detecting unusual activity
ChatGPT for Customer Engagement
Automate customer engagement with ChatGPT
Automate journal entries with RPA
Process email, perform compliance checks and process the Journal entries in ERP.
Automate the processing of returns and exchanges
Process and reconcile end-of-day tender types from point-of-sale and payment systems
Chatbot for Customer Support
ChatGPT-powered chatbot for quick customer support
Background Checks
Automatically access comprehensive information & check.
Employee offboarding
Reduce the time to off-board employees.
Store planning based on customer preferences
Expense Reimbursement
Automated policy compliance reviews.
Claims Processing from Email
Bots can digitize and speed up claims processing.
Calculation of Shift Allowance
Automate reading, validating and calculation of the shift allowances.
Central KYC
Use RPA bots to reject or confirm KYC records in the Central KYC site.
Operational finance and accounting
Automating various operational tasks in finance.
Position management
Compare and report comp & headcount against budget.
Payroll Payment
The Bot can log in to your bank and schedule the payments as per your payroll software or file.
Schedule social media posts and online ads
Streamline social media posting with RPA.
Lead Scoring Automation
Improve lead scoring accuracy with RPA
Account reconciliations
Automate the download of sub-account balances, perform validations and create balancing journal entries.
Follow up on missing timesheets
Follow up on missing timesheets, validate and notify discrepancies
Track, analyze, and improve the shopper journey
Respond to security incidents
Respond to security incidents by taking initial steps to contain the damage.
Onboarding of new customers
Automate the process of account setup & communication with new customers.
Diversity and Inclusion
Use GPT to analyze job descriptions & identify bias.
Inventory Auditing
Auto-confirm if your stocks are in order.
Maintenance Automation
Automatically re-order spare parts and equipment on reaching a threshold.
Time record validation
Review for accuracy and notify any missing information.
Sentiment Analysis
Analyze customer sentiment in interactions
Analyze customer feedback
Bot enables analysis of customer feedback with accuracy.
Anti Money Laundering
Check individuals against different sanction lists automatically.
Pre-closure Of Deposits
Calculate total payable amount and transfer it to the bank account.
Mortgage applications
Automate the mortgage application inputs, validation and status.
Synchronize product and assortment details across disparate systems
Update Salesforce
Automate most of the repetitive tasks of maintaining your CRM.
Demand Monitoring & Inventory Management
Monitor customer demand, production capacity and inventory levels
Automate Driver Shipment Assignments
Automate the process of migrating data
Automate the process of migrating data from one IT application to another
Automate Vendor Payments
Automate the process of preparing and performing vendor payments
Add/update new and existing product listings, images and attributes
Three-way matching
Before paying any invoice, Finance matches the PO) to goods and Invoice
Learning and development administration
Review status and notify employee and manager of requirements.
Personalized Recommendations
Generate personalized recommendations for customers
Identify opportunities for upselling and cross-selling
Fraud Detection
Faster fraud detection & more accurate identification of suspicious transactions with GPT.
Triage and resolve many simple IT incidents
Automate the ticket triage based on their priority and assign them to appropriate team
Automate document data extraction, validation and publishing content
Complaint Handling
A bot available 24/7 to respond and resolve customer issues.
Intercompany Reporting
Automated check& reconciliation of intercompany balances.
Loan Foreclosure Maintenance
Automatically validate the loan foreclosure requests.
Maintain product and product family categorization
Financial Planning and Analysis
Pre-population of forecasts using historical and market data.
Auto-update scheduled or dynamic pricing across customer touch points and channels
Digital assistants that provide personalized recommendations via online or mobile
CRM Quality Check
Identify the closure errors in service requests and change requests
Automated Email Sequences
Streamline email marketing with RPA automated sequences.
Unlocking of Account
Address the issue of locked accounts due to incorrect passwords.
Record Maintenance
Automatically maintain records as per government regulations
Create Material Serial Number
The bot reads data from CSV file and generates serial number automatically
Internal and external reporting
Automate data assimilation & focus on analysis and review of reports.
Automate SLA Reports
End to end SLA report automation for IT / Network infrastructure.
Competitive Intelligence & Price Monitoring
Automatically observe competition’s Pricing & react.
Track reviews, identify trends, and improve customer experience
Reconcile inventory and sales data
Gather and reconcile data from various sources such as POS systems, inventory mgmt etc.
Perform network provisioning actions
Automate some of the repetitive tasks performed by the IT network teams.
Integrate online orders fulfilled by brick-and-mortar stores with third-party shippers
Automate order routing to warehouses/distribution centers
Certificate Of Deposit Booking
Auto-update the certificate of deposit (CD) details of the customer.
Integrate with exchanges and portals to download product information
Data Transformation
Bots can transform data into a structured and uniform format.
Credit Checks
Bots check the credit limits of your customers before key transactions are executed.
Policy Compliance
Use GPT to review employee communications for compliance.
Track demand patterns and forecast demand
Legacy systems Report Generation
Submit jobs automatically and generate reports.
License Forms
Auto-fill in the required details in the form for each vehicle state-wise
Shadow Credit Fraudulent Activity
Detect potential fraudulent activities and auto-report to federal authorities.
Improve customer response
Improve response times by using bots to navigate multiple system screens
Employee data management
Perform Employee data administration tasks
Create Product Descriptions
Create product description drafts using GPT.
Update Contacts in CRM
Automated updation of contacts in CRM using GPT
Contract Generation
Generate legal contracts with GPT
Legal Research
Automate legal research with GPT
Track orders, shipments, and inventory
Automate generation and sending of PO to suppliers
Legacy systems Swivel Chair
Login to the mainframe, navigate multiple screens, and make the updates automatically.
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Disclaimer: Please note that the automation ideas provided here are for informational purposes only. The implementation of any automation solution should be carefully considered and tailored to the specific needs of your organization. We recommend consulting with qualified professionals within the Bot Nirvana community or outside before implementing any automation solution. Additionally, we do not guarantee any specific outcomes or results from implementing these automation ideas, as they are subject to various factors and variables outside of our control.