Auto-Generate Responses

Use GPT to train a model to auto-generate responses to common customer inquiries, reducing the response time and freeing up customer service agents. Implement using RPA feed previous responses and knowledgbase. Have people review and approve before responses are sent. Risks include the possibility of generating inappropriate or inaccurate responses, so ensure the model is regularly updated and monitored. Benefits include faster response times, increased productivity, and improved customer satisfaction.

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