RPA can automatically collect and analyze data on employee job titles, seniority, and demographics to determine which benefits each employee is eligible for. Once eligibility has been determined, the bot can then send the necessary enrollment forms and documentation to each employee for completion. Once the documents are completed, the bots can validate the forms and submit them to appropriate benefit providers. The bots can also alert employees to possible changes in benefits e.g. when an employee has a baby and needs to add a new family member.
This increases the efficiency and accuracy of the benefits enrollment process, ultimately improving employee experience. Automated benefit enrollment tracking can help identify trends and potential areas for improvement.