You can automate the collation of data from different sources and create the SLA report automatically.
For IT infrastructure or Telecom infrastructure, you can capture data from end devices like router logs, system logs, or ticketing logs. The data can then be used to calculate the SLAs.
The advantage is that the Bots can do an end to end automation of the calculations and do very precise calculations.
The Bots can also feed a Dashboard that is updated regularly.