Today we have Prashant Dinkar Hinge. He is the Vice President of Automation and Employee Experience at The Hanover Insurance Group. Hanover is a leading provider of property and casualty insurance in the United States.
Prashant and the team have built an Intelligent Automation Practice at Hanover that is centered around AI for improving Employee experiences. In this chat, we discuss Hanover’s automation program, the role of AI and RPA, Best practices, Unstructured data, and more.