Intelligent automation can automatically create new IT accounts in various systems such as active directories, e-mail, and retail systems such as ERP, CRM, inventory management systems, etc. RPA bots can then assign appropriate permissions to the newly created accounts based on user roles and responsibilities. Further, the bots can automatically monitor and track if the account setup is meeting organizational and regulatory standards. If there are deviations, the bots can send out alerts and even adjust the account permissions accordingly.
This automation can improve the efficiency and speed of the retail IT support team by reducing the time spent on manual tasks. It also ensures that users have access to the right resources while being compliant with organizational policies.
