Network management is used to manage networks from high-speed fiber-optic networks to distributed cellular and satellite-based wireless communications. Management on this scale is very daunting so network management requires breaking down the tasks and services to make the whole system more manageable.
With the recent increase in traffic levels and the complexity of distributed networks, telecom network management becomes difficult for service providers as it includes navigating complex applications, rekeying the data manually, and retrieving huge volumes of customer-related information to improve the efficiency of the network infrastructure.
With RPA, telecom providers can use automated solutions for repetitive tasks like incident, event, and diagnostics management so that network engineers can divert their focus towards more complex processes.
