Forrester: Your Intelligent Automation Roadmap And Maturity Will Make You A Winner (Or A Loser)

This crisis will divide companies into those that grasp the need for digital transformation and those that don’t. Your automation priorities need to change.

As per Forrester research, with the Pandemic and deep recession, companies need to focus on:

  • Automation maturity.┬áMany organizations have a low robotics quotient and are not prepared for the needed burst in automation. Forrester’s RPA maturity model shows only 18% of organizations are at advanced state of RPA maturity
  • Automate higher-value work: Lower-level and repeatable jobs accounted for essentially all the jobs lost in the three previous economic disruptions. In this recession, organizations will use IA to automate higher-value personas as well to produce more at a lower cost.
  • Focus on resilience or new ways of working.┬áRemaining barriers to cloud and remote work have gone. With the pandemic comes a new focus on how to work around and reduce risks of global disruptions by using resilient systems and processes.
  • Accelerated digital transformation: The pandemic and the deep recession have started a surge in digital transformation and investment in IA. Satya Nadella, CEO of Microsoft, confirms that “we saw two years’ worth of digital transformation in two months.”

Read more here: Your Automation Psychology And Roadmap Just Shifted Gears

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