RPA can streamline operations in transport and logistics and help bring down operational costs, improve efficiency, and ensure timely deliveries. Some areas in which RPA can prove beneficial in transportation include:
Order processing usually involves heaps of paperwork with manual data entry. The process is highly time-consuming and resource-intensive. Moreover, human errors are a common occurrence. Thus, the process proves to be highly inefficient, resulting in loss of time, resources, and capital. The use of RPA for processing orders makes the procedure automatic. It makes the process short and efficient. With RPA, the orders can be processed quickly and moved further in the transportation chain. Bots can pick up shipments’ PRO numbers automatically from a carrier’s website. The further processes in the transportation chain, too, can be streamlined by using RPA.
Once the order is processed and shipped, the same can be tracked with IoT sensors and RPA in real-time. Employees, as well as the end-customer, will have complete information regarding the location of the product with RPA. The RPA tool can automatically send out emails to the concerned employees and the customer regarding the location of the shipment at predefined intervals. Even if the product gets misplaced, the same can be tracked easily from the last known location data gathered by the IoT sensor attached to it. Eventually, the customer can schedule the delivery pick-up time based on the location of the product and can considerably improve their satisfaction levels.
s a large number of orders are received, processed, and shipped on a daily basis, the task of processing the invoices grows substantially. Aberdeen Group’s research found that it takes 4.1 to 16.3 days to process an invoice from receipt to approval. And such long periods can prove to be the difference between the success and failure of the transportation company. RPA can streamline the invoice processing process, making it the ideal choice. RPA can provide end-to-end automation solutions for monitoring pending invoices, reading the invoice details and extracting useful information, and then making the payments automatically. The RPA solution can send emails to the concerned parties regarding the status of the invoice.
The transportation sector generates a huge number of reports on a daily basis. These include reports regarding the order status, payment status, customer feedback, transportation vehicle updates, and many more. Creating reports for so many frameworks for analysis purposes can get very lengthy, tiresome, and erroneous. RPA solutions with artificial intelligence capabilities can automatically generate reports based on the data. The tool can automatically grasp the necessary information from the available data and add it to the report. Thus, it will require minimum to no human intervention when employing an RPA solution for report generation.