The volume of tasks that can be automated in an ERP system is a strong enough reason for CIOs and their business counterparts to bring in RPA, experts said.
Using RPA to automate ERP-related tasks allows organizations to reap the benefits of modernization without having to replace the system — a complex, costly and time-consuming undertaking.
It also helps organizations move forward with their agility and digitization efforts while contending with the legacy elements that come with ERP. Modernizing the processes adds agility that, without RPA, would either be almost impossible to achieve or would require a major overhaul of the ERP itself.
“RPA can be a bridge to a future state,” Kalokhe said. “[It] can help be that interim solution that’s more economical and can address the near term while [enterprise leaders] decide whether and when to upgrade or switch out their ERP. RPA is a very effective, efficient solution for that scenario.”
“It’s that kind of repetitive, tedious work that workers are tasked to do but is very inefficient where RPA is very useful,” Kalokhe said. “RPA can easily go from application to application or system to system, replicating data entry and replicating the thinking of the two systems, and because it’s a bot it won’t make a mistake and it will always do what it’s programmed to do.”
Although RPA can improve processes that involve the ERP system and can add speed to enterprise architecture, experts cautioned against using the automation technology to prolong a legacy system that no longer serves the organization.