Robotic Process Automation (RPA) has emerged as one of the fastest growing markets in the enterprise automation segment in the past decade, and the COVID-19 pandemic has further accelerated its adoption across industries and geographies.
Encouraged by a growing number of success stories and positive word of mouth, many enterprises, Global Business Services (GBS), and service providers are investing in RPA. To achieve success, it is critical to select the right enterprise-grade RPA technology partners.
– Nice joins the usual RPA leaders (UiPath, AA and BP)
– Overall a consensus among analysts that Microsoft (Softomotive), Nice, Workfusion, Pega , Kofax are challengers.
– Intellibot and Nividious are star players among major contenders
– Appian shows up as a major contender (was ignored by Gartner
RPA is defined as products that are sold on license and irrespective of any ongoing business or IT process outsourcing or managed services were considered for this report.