The research – which surveyed more than 5,000 senior executives from mid-sized to large organizations in over 20 countries across India, the Middle East and emerging markets in Africa and Southeast Asia – found that more than 80 percent plan to invest in digital technologies to build resilience in their future business plans. These investments are key business priorities emerging in a post COVID-19 economy, according to a new report titled “The Work World is Transforming.”
According to the report, which aimed to capture current priorities and future investment plans, more than 70 percent of respondents said they anticipate at least half of their workforce will be Digital Workers, while over one quarter expect more than 80 percent of their workforce to be a Digital Workforce. This comes as organizations move away from physical locations and restructure their operational and functional strategies – all from a digital perspective – to extend support to their remote workforces to ensure higher productivity.
Predictions for a post COVID-19 world indicate intense and rapid development of technologies, such as RPA and intelligent automation considered by most – nearly 50 percent of the organizations surveyed, as a way to future proof business and power digital transformation. The survey also indicated 57 percent of respondents wanting to acquire skills in RPA and AI in the post COVID-19 world, followed by 28 percent being reskilled in analytics and 15 percent in machine learning.