The report reveals that 78% of business leaders see robotic process automation (RPA) as a solution for solving the global productivity problem, 92% see it as a catalyst for driving digital transformation, and the majority feel as though it is essential for a business to remain competitive.
Gauging the impact COVID-19 is having on businesses, Blue Prism also surveyed its own global customer base and found that 94% see a renewed urgency to use RPA as a lifeline for maintaining business continuity and ensuring a higher level of overall responsiveness. 100% of respondents are now looking to expand or extend RPA use within their organization, a sign of continued customer momentum and permanence.
As businesses worldwide strive to remain competitive in their marketplace and maintain business agility, RPA and automation present solutions to many of the challenges organizations face. Leaders believe that some of the key benefits of RPA/automation are the fact that these technologies allow their teams to focus on more strategic work (46%), afford for greater time savings (45%) and allow business leaders to scale the deployment of other emerging technologies (40%). While 81% of business decision makers agree that RPA and/or automation is an essential tool for saving time and costs across their organizations, 81% also feel that the two technologies offer even more to their businesses. This signals that organizations are really focused on how to utilize these technologies to tackle complex projects and continuously boost productivity levels.
63% of business leaders reported a struggle to meet customer demand, and 93% felt that automation would help address this challenge. Now, as companies across all industries look for ways to rise above the economic uncertainty and compete in an increasingly challenging market, automation will serve as an asset in enabling business continuity.
To read the full survey results click here.