According to a recent study by IBM Institute for Business Value, supply chains continue to be plagued by pre-digital processes that are manual and have slowed systems with disconnected teams, leading to many inefficiencies and higher costs.
“In order to overcome these pain points, many manufacturing companies are turning to RPA to attain improved agility and more streamlined operations across the value chain, resulting in cost savings across various touch points. With the onslaught of covid – 19, these companies have found a greater push to turn to RPA,” said Manish Bharti, president, UiPath India and SAARC.
Automation has helped some of these companies pull through the crisis better. A case in point is Shree Malani Foams, a manufacturing company for polyurethane foam, that started using RPA to manage e-way bills, order management and customs documentation in late 2019. During the lockdown, two processes – sales order creation and e-way bill generation saw a 25% increase in efficiency. The sales order creation, specifically, has helped the company ensure business continuity during this period.
According to Autoplant System, a logistics management company, as organisational cash flows take top priority, optimum balance of manpower will become important. Social distancing protocol will also require manufacturers to operate with minimum manpower. Automation can help companies cope with this new normal.
Industry experts believe that the current crisis will help improve the penetration of automation technology in the logistics industry.