To thwart a winter “twindemic” – where both influenza and COVID-19 spread and sicken patients and frontline staff – Newcastle Upon Tyne Hospitals NHS Foundation Trust is offering the flu vaccine to its more than 14,000 employees. As part of the NHS Trust’s mandate to promote health and safety over the winter months, the need for reporting on the number of staff being vaccinated and flu-related absences has intensified.
Current reporting processes are manual-intensive, requiring significant administrative time. Additionally, there is added pressure to report COVID-19 cases surging across the region. With the successful roll-out of the flu-reporting bot, Newcastle Upon Tyne Hospitals NHS Foundation Trust is reviewing plans to extend the technology to support local test and trace processes and report on COVID-19 vaccinations, when they are ready to be administered.
Freeing up time for patient-centered healthcare with intelligent automation
Already, the new flu-reporting bot has captured updates for more than 10,000 staff vaccinations across multiple clinical sites and saved nearly three months of cumulative administrative time. Automating the reporting has given valuable hours back to the Trust at a time when staff resources are strained daily.
The flu-reporting bot is an expansion of a successful intelligent automation program implemented by the Trust to enhance workforce processes, improve employee morale and deliver more time to focus on critical patient care.