65% of SAP® Customers Use Automation Technology, According to New Study

65% of SAP® Customers Use Automation Technology, According to New Study

UiPath released results of a commissioned study conducted by SAPinsider on behalf of UiPath: Integrating Process Automation and SAP S/4HANA. The study—which surveyed more than 200 SAP customers between May and June. For the study, SAPinsider surveyed the SAP community across geographies, industries, and company sizes.

It found that 65% of SAP customers are currently using automation technology, with 56% using RPA specifically to empower employees to focus on higher-value activities and optimize processes as part of planned S/4HANA migrations. The top three automation objectives for SAP customers are: integrating automation capabilities across both SAP and non-SAP systems (58%), standardizing processes as part of an SAP S/4HANA migration (40%), and configuring and executing software robots to automate processes (RPA) (40%).

Further, the study found that:

  • Forty-eight percent of respondents use RPA from a third-party vendor and 19% use SAP Intelligent RPA.
  • Finance is the most popular function in which to apply automation (56%), followed by supply-chain (43%) and SAP S/4HANA migrations (39%).
  • The top requirements among SAP customers using automation are: solution flexibility (82%) and transparency into operational processes and bottlenecks (75%).

Read more here: 65% of SAP® Customers Use Automation Technology, According to New Study

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