3 Keys to Successful RPA Projects

Three key pieces of advice for developers to be successful with RPA projects

Know What You’re Automating

“Most companies don’t really know what their processes are, even when they think they do. Ask ten different people at one company what their leave request process is, and you’ll likely get ten different answers,” he comments. “It is extremely important to understand and map out those processes, before venturing into RPA. Otherwise, there will be constant change requests.”

Focus on Key Verticals and Roles

“Banking and finance have been adopting RPA at a faster rate than most, due to the overall number of documents and forms they need to process and the different systems that the data needs to go through,” he says. “Having someone do this manually, when it can be achieved quite faster with a bot, is a no-brainer for banking and finance companies.”

Make Sure RPA is the Right Tool for the Job

Tabakman reminds developers that RPA is just one tool in your arsenal, and it isn’t always the optimal choice. For example, in many RPA projects, bots interact with the desktop and take over the mouse and keyboard. “The bots rely on certain things to be there and in a certain way. If anything changes, the RPA bot fails,” he says. “This may be okay when those user interfaces don’t change often, but it’s something to be aware of. If a UI changes often, then maybe RPA is not the right tool for that job unless you can build some complex logic into it.”

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